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Privacy Policy

Last Updated: May 2026

At TENSANORM, we are committed to protecting your privacy and ensuring your personal information is handled safely. This policy explains how we collect, use, and protect your data when you visit www.tensanorm.com.

1. Information We Collect

We collect information you provide directly to us, including your name, phone number, and delivery address when you place an order or fill out our contact forms.

2. Purpose of Data Collection

Your data is used primarily to process orders, facilitate delivery in South Africa, and provide customer support regarding your TENSANORM purchase.

3. Consent

By using our website and providing your details in our lead forms or order sections, you consent to the collection and use of your information as outlined in this policy.

4. Payment Security

We do not store credit card details. All financial transactions are processed through secure, encrypted third-party payment gateways to ensure maximum security.

5. Cookies Usage

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic to improve our services.

6. Third-Party Disclosure

We do not sell or trade your personal information. We only share data with trusted partners (like courier services) necessary to fulfill your order.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

8. Health Disclaimer Information

Information provided on this site is for educational purposes. We process data related to your interest in cardiovascular health to provide relevant product information.

9. Marketing Communications

If you opt-in, we may send you updates or promotions. You can opt-out of these communications at any time by clicking the "unsubscribe" link.

10. Data Protection (POPIA Compliance)

In accordance with South African law, we implement strict technical and organizational measures to prevent unauthorized access or loss of your data.

11. User Rights

You have the right to request access to the personal data we hold about you, or to request that we correct or delete your information.

12. External Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external websites.

13. Age Restrictions

TENSANORM products and this website are intended for use by adults. We do not knowingly collect information from individuals under the age of 18.

14. Policy Updates

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website.

15. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact our privacy team through the contact form on our official website.

© 2026 TENSANORM. All Rights Reserved.
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